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    SHIPPING DETAILS

    Orders placed before 12:00 p.m. EST are processed the following business day Monday through Friday. Holiday and Weekend orders are processed the following business day. We ship all orders via UPS, so unfortunately orders cannot be delivered to international addresses. Delivery dates are estimates and include processing & transit time. ETA will vary based on geographic location.

    Items may be shipped separately depending on availability. You will be notified via email if the merchandise you have ordered is not available for immediate shipment.

    ORDER PLACED BY
    12:00 PM (ET)

    STANDARD

    Expedited

    Express

    Sunday

    5-7 Business Days

    Thursday

    Wednesday

    Monday

    5-7 Business Days

    Thursday

    Wednesday

    Tuesday

    5-7 Business Days

    Friday

    Thursday

    Wednesday

    5-7 Business Days

    Monday

    Friday

    Thursday

    5-7 Business Days

    Tuesday

    Monday

    Friday

    5-7 Business Days

    Wednesday

    Tuesday

    Saturday

    5-7 Business Days

    Thursday

    Wednesday

     
     

    INTERNATIONAL SHIPPING

    Please note that this website only services Canadian shipping addresses.

    For orders outside of Canada, please select your country by following this link. For a list of our international stores, please visit our store locator.

     

    SHIPPING FEES

    Standard Free (5–7 business days)
    Expedited $20.00
    Express $30.00

     

    Customer orders for delivery to Nunavut, the Northwest Territories or Yukon must select Express Plus at a flat rate of $50 for shipments to these regions. Please anticipate 7 business days for delivery. You will be charged $50 for the cost of the return shipment in the event that you wish to return your order.

    Residential addresses require signature upon delivery. If you are shipping to a business address, the company name must be identified in the shipping and billing information.

    No deliveries are made on National Holidays, Saturdays or Sundays.

    These are estimates and include processing & transit time. ETA will vary based on geographic location.

     

    Additional Information

    • All orders are shipped from Canada. Customers do not pay for duties. The price indicated in your shopping cart is the final price paid in Canadian dollars.
    • A Customer Service agent will contact for address verification if the billing and shipping address differs.
    • You will be notified via e-mail if the merchandise you have ordered is not available for immediate shipment.
    • All shipments are pending credit card authorization. If any delays occur due to credit card authorization, we will do our best to notify you of the change in delivery service.
    • Please allow up to an additional business day from the order date for order verification and processing. For the safety of our customers, you may be contacted to verify this information. If contacted, your order will not process until after speaking with you.
    • Important note: National Bank Holidays & Weekend orders are processed the following business day.
     
       

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    All sale items are final sale. Discounted merchandise is not eligible for returns or price adjustments
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    Checkout - Conditional Pre-order Acceptance  

    Thank you for your custom pre-order purchase. When you shoes become available, you will receive a shipment confirmation email when your order is shipped.

    Due to custom manufacturing of your shoe(s), we will immediately charge your credit card for your purchase. Please accept these payment terms by checking the box below.

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    TAPESTRY EMPLOYEE DISCOUNT APPLIED  
    Employee discounts should only be used by employees for orders being placed on said employees credit card. If we find that fraudulent employee discounts are being used, we reserve the right to cancel discounts, cancel orders, make additional charges to your credit card, and cancel your membership.
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    Leaving the country?  

    Good news! We are committed to offering the best and quickest service possible. Based on your selected shipping destination, we will automatically transport you to the official Stuart Weitzman website nearest to that country. The items in your shopping bag will not make the journey with you. Shoe styles and pricing varies by region, but don't despair, we know you'll be able to find the perfect pair.


     
     
     
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