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        We are unable to automatically process direct exchanges at this time. To exchange an item, please return the item you do not want, and place a new order at StuartWeitzman.ca. We do not accept exchanges on sale merchandise.

        Once you have submitted your order, you will receive an order confirmation email to confirm that your order has been received. This email will contain your order number, which along with the postal code of your shipping address, will be all you need to track your order on our website.

        You will receive a second email once your order has been shipped.  This email will include a UPS tracking number. You can track your shipment and estimated delivery date on UPS website with this tracking number.

        If you have any further questions regarding cancellation please contact customer service by entering a contact us form or 1.866.995.9956. Please have your order number and postal code handy.



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